This Privacy Policy statement describes how your personal information is collected, used, and shared when you visit or make a purchase from www.kawaiisale.com (the “Site”).
In KawaiiSale we are very aware of predatory data collection policies of certain tech companies. That’s why we are committed to be as privacy respectful as possible.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address (anonymized) and time zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. However, these cookies remain in your devices and we do not partake in data redistribution of your unique identifier.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. The IP address we collect it’s usually the first 4-6 digits (58.84.xx.xx). This is only to determine the region you are visiting the Site from and not to identify the ISP or any other meaningful data from you.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, credit card numbers, PayPal email addresses, email addresses, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We are using Matomo, a privacy respecting, tracking service in order to track your behavior on our page, such as view content events, add to cart events and purchase events. We are using these data for marketing and re-marketing purposes.
We collect information about you during any event on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- IP address (anonymized), approximate location, device type and browser type: we’ll use this for purposes like estimating taxes and shipping.
We’ll also use cookies to keep track of cart contents while you’re browsing our site (cookies are stored only in your device and never shared with us).
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for X years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Google Maps services
We use google locations API services to provide a seamless checkout experience in the checkout page. Such services include address autocomplete, address validation and delivery destination map overview. You can read about how google manages your data here: https://www.google.com/intl/en-US_US/help/terms_maps/
MailPoet newsletter & emails
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.
We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
Below is a list of cookies that may be generated by MailPoet (note that some cookies are only utilized when WooCommerce is installed and activated):
Cookie name: mailpoet_page_view
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track the last time a subscriber viewed any page on the site.
Cookie name: mailpoet_revenue_tracking
Cookie expiry: 14 days.
Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store.
Cookie name: mailpoet_subscriber
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track subscriber engagement. It is used when the user logs in, signs up in a form, confirms subscription to a newsletter, or places an order through WooCommerce.
Note: User must be opted-in and a confirmed subscriber.
Cookie name: popup_form_dismissed_{$formId}
Cookie expiry: the expiration date varies and can be set per form.
Cookie description: This cookie is used to track if a user has previously dismissed a specific form, preventing the re-display of the form until the cookie’s expiration date. It is applicable for popup, slide-in, or fixed bar forms.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
SHARING YOUR PERSONAL INFORMATION
We share information with third parties who help us provide our orders and store services to you; for example
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total, billing information and shipping addresses.
Please see the PayPal Privacy Policy for more details.
Warehouse managers and Suppliers
We work with many third party suppliers to provide the items that populate our store, that is limited solely to the shipping information you provided. They need this data in order to process your order and ship it to the desired destination. No other identifiable data is shared with them.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
What are your data protection rights?
If you are a European resident, you have the right to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request to correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that our Site erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that to restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object the processing of your personal data, under certain conditions.
The right to data portability – You have the right to request the transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States by third party payment services and logistic providers.
DO NOT TRACK
If you do have a Do Not Track signal in your browser, we won’t collect any data from you. Note that by doing so we may not be able to properly identify you and your purchases.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Last updated: 9/12/2023
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]
